Frontline Inventory & Help Desk Management

Quick Search Tool

Quick Search is available in the top navigation bar in both administrative view and site view in Asset Management. Use Quick Search to quickly find a specific tag, serial number, student, or staff member.

Search for a Tag

Tag search field

  1. Enter a tag number in the Tag/Serial search field. Tag values can include letters, numbers, or both. After you enter at least three characters, matching tags begin to autopopulate.
    • When entering a serial number in the “Tag/Serial” field, you can also click the Begin Search icon Begin Search icon or press Enter to open a dialog box showing the serial number and item description.
  2. Click the matching tag number. The “Tag Information” window opens and displays the tag details.
  3. To search for another tag, return to the Tag/Serial search bar or use the Tag field inside the “Tag Information” window, then repeat the search steps.
  4. Click Close icon Close to close the “Tag Information” window.

Search for a Serial Number

To search by serial number, enter at least three letters, numbers, or a combination of both.

  1. Enter part or all of the serial number in the Tag/Serial search field. After you enter at least three characters, matching serial numbers begin to autopopulate.
  2. Click the matching serial number. The “Tag Information” window opens and displays the asset details.
  3. To search for another serial number, use the Tag/Serial field inside the “Tag Information” window and repeat the search.
  4. Click Close icon Close to close the “Tag Information” window.

Search for a Staff Member

Staff search field

  1. Click the Tag/Serial drop-down menu in the top navigation bar.
  2. Click Staff.
  3. Enter the staff member’s staff ID or name in the Staff search field.
  4. After you enter at least three characters, matching names begin to autopopulate.
    • If the correct staff member appears, click the name.
    • If the correct staff member does not appear, enter the full name and click the Begin Search icon Begin Search icon or press Enter. If a matching staff member is found, click the name.
    • When searching by staff ID, you must enter the exact ID to return a result.
  5. The “Staff Information” window opens and displays the staff member’s details.
  6. Click Close icon Close to close the “Staff Information” window.

Search for a Student

Student search field

  1. Click the Tag/Serial drop-down menu in the top navigation bar.
  2. Click Student.
  3. Enter the student’s student ID or name in the Student search field.
  4. After you enter at least three characters, matching names begin to autopopulate.
    • If the correct student appears, click the name.
    • If the correct student does not appear, enter the full name and click the Begin Search icon Begin Search icon or press Enter. If a matching student is found, click the name.
    • When searching by student ID, you must enter the exact ID to return a result.
  5. The “Student Information” window opens and displays the student’s details.
  6. Click Close icon Close to close the “Student Information” window.