Frontline Inventory & Help Desk Management

User Timeouts

Asset Management automatically logs users out after a period of inactivity (default: 15 minutes). This automatic logout helps maintain security and protect sensitive district data.

Timeout Warning

Before a session expires, Asset Management displays a warning message indicating that the user is about to be logged out. A two-minute countdown begins when the warning appears.

  • If the user selects Yes, the session continues without interruption.
  • If the user selects No or takes no action, the session ends when the countdown reaches zero.

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Timeout Notification

If the two-minute warning period expires, Asset Management automatically logs the user out. A notification appears to confirm the logout.

  • Click OK to acknowledge the message.
  • The system redirects the user to the Asset Management login screen.

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Note: Administrative users can modify the “Idle Timeout” setting in District Settings > Timeout Control. Timeout duration can be extended in increments up to 40 hours, and changes apply to all users in the district.