Frontline Inventory & Help Desk Management

RFID Association

Radio Frequency Identification (RFID) is an optional paid add-on feature to Asset Management. For more information regarding purchasing the RFID add-on feature, please use the Contact Us link in the upper right corner of the Learning Center and select “Frontline Education business (billing, renewals, sales, etc.) from the “Why are you contacting support today?” dropdown menu.

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  2. Admin View
  3. Quick Links

How It Works

RFID is a wireless non-contact use of radio-frequency electromagnetic fields to transfer data for the purpose of automatically identifying and tracking tags attached to objects. The tags contain electronically stored information. RFID tags contain at least two parts (sometimes not seen). One is an integrated circuit for storing and processing information, modulating and demodulating a radio-frequency (RF) signal, and collecting DC power from the incident reader signal. The other is an antenna for receiving and transmitting the signal.

The tag information is stored in a non-volatile memory. An RFID reader transmits an encoded radio signal to interrogate the tag. The RFID tag receives the message and then responds with its identification and other information. This is a unique Electronic Product Code (EPC). Example: Toll Road Vehicle Tags, Pet Identification Microchips (implanted), and Athletic Racing Chips.

Within the Tag/Serial Search and various reports, the RFID field displays "Enabled" or "Not Found" for RFID customers to indicate the tags have been associated with an EPC. The tag can currently exist in Asset Management, or it may be a tag soon to be received into Asset Management. Asset Management creates tag associations by importing a spreadsheet (xls or xlsx file format) with two fields of data (EPC and Tag).

Current associations can be overwritten through this process if Overwrite Associations is selected.

Import RFID Associations

  1. On the Quick Links menu, click RFID Association. The RFID Association Import Manager window opens.
  2. In the Upload File section, click Browse to locate the respective file. Click on the file name.
  3. Click Open to add the file.
  4. If the respective file does not contain a header row, click the box to deselect My Table Has Headers.
  5. Click Import. The window refreshes with the file’s data
  6. In the Actions box, select the active spreadsheet by using the Active Sheet drop-down menu.
  7. Using the drop-down menus in the blue grid header, assign each column’s data type to the respective required fields.
  8. Click Validate. This reviews the file for possible issues and reports those findings in the Validation box.
  9. When the validation message displays “Validation Successful!”, click Finish. The "Confirm Import" window appears.
  10. Click OK.
  11. The import brings in the tag and EPC associations and closes the RFID Association Import Manager window.