Frontline Inventory & Help Desk Management

Issuing a Distribution Receipt from Staff

At the individual level, the distribution receipt focuses on a single inventory item assigned to a staff member. Once an item has been assigned, the individual can digitally sign the receipt, which is then automatically stored under the Attachments tab.

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View/Sign Distribution Receipt from Staff

  1. Click on staff.png Staff, located in the top navigation bar.
  2. Click the name of respective staff member or student. The grid expands and displays the Details, Inventory, Charges, and Attachments tabs.
  3. Click the Inventory tab.
  4. Under "Actions," click on scroll.png Product Distribution Receipt in the row of the respective tag number. The "Product Distribution Receipt" window opens.
  5. Scroll to the bottom of the receipt and click sign.gif Sign Receipt. The "Sign Receipt" window opens.
  6. Using a mouse or stylus, sign in the window.
  7. Click Decline Signature, Clear Signature, or Accept Signature. (Clicking Accept Signature allows immediate access to a PDF of the receipt containing the captured information and signature.)

SignReceipt.PNG

  1. Click on x.png Close to close the "Product Distribution Receipt" window.

E-Mail Distribution Receipt from Staff

When "Allow Sites to E-Mail Receipts to Staff" is enabled, a digital copy of the collection receipt can be e-mailed and kept with the staff member’s records.

  1. Click on staff.png Staff, located in the top navigation bar.
  2. Click the name of respective staff member. The grid expands and displays the Details, Inventory, Charges, and Attachments tabs.
  3. Click the Inventory tab.
  4. Under "Actions," click on scroll.png Product Distribution Receipt in the row of the respective tag number. The "Product Distribution Receipt" window opens.
  5. Scroll to the bottom of the receipt and click email.png E-Mail Receipt. The "E-Mail Confirmation" window opens.
  6. Enter an e-mail address in the Staff E-Mail Address field.
    • If the staff member, student, or parent has an e-mail address on file, the e-mail address automatically populates.
  7. Select check.png Update E-Mail Record to add the e-mail address to the staff member’s record.
  8. Click on Confirm to send the e-mail.
  9. Click on x.png Close to close the "Product Distribution Receipt" window.

Note:

  • If the receipt was previously signed, it can be viewed from the Attachments tab for the respective user.
  • If an item has a due date, the "Due Date" is indicated in the bottom-right corner of the "Product Distribution Receipt." By signing the "Product Distribution Receipt," the staff acknowledges the due date.