Frontline Inventory & Help Desk Management

Staff Grid Overview

Staff are employees within a site that may have issued items. The Staff grid allows you to search for active staff members (default) and inactive staff members (if Show Inactive is enabled). Staff members are imported/updated on a nightly basis from the Student Management system.

Click a hyperlink below to jump to that topic:

Staff Grid Functionality

A site user may add staff members, edit staff member details, issue items to staff members, and view/print staff inventory reports depending upon granted permissions.

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Functionality  
  Add Record Add a staff member to this site
  Show Inactive Allows a search for and view of staff members marked as inactive
Search Fields Located at the top of the Staff grid, allows a search for a specific staff member using the Staff ID, First Name, Middle Name, Last Name, Grade, Homeroom, Staff Type, and/or Status
2023-03-24_11-05-26.png  Edit Allows a site user to add/edit the respective staff member’s details
2023-03-24_11-07-46.png  Issue Inventory to Staff Under Actions, allows a site to issue an item(s) to the respective staff member
2023-03-24_11-08-06.png  Inventory History Under Actions, displays the inventory history of the respective staff member, including Product Number, Product Name, Tag, Status, Scan Date, Source, Destination, Notes, and Custom Field Information
2023-03-24_11-07-57.png  View Transaction Receipt Report Under Actions, displays a list of all products and the respective tag numbers issued to the staff member (PDF format)
2023-03-24_11-08-18.png  Assess Charge Under Actions, allows charges to be assessed to a staff member for lost/stolen items and/or accessories

Staff Reports

The Staff grid provides the following report options:

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Staff Reports  
Barcode IDs Provides a list of all staff members, their ID numbers, and their respective ID number barcode (PDF format)
Accessory Listing Provides a list of the quantity of accessories issued and missing to all staff. The report includes Staff ID, Last Name, First Name, Middle Name, Grade, Homeroom, Staff Type, Status, Tag, Product Name, Accessory name, Issued Date, Quantity Issued, Quantity Missing, and Missing Value (CSV format)
Charge Listing Provides a list of staff with assessed charges (satisfied and/or unsatisfied). The report includes Staff ID, Last Name, First Name, Staff Type, Status, Grade, Homeroom, Product, Tag, Charge Type, Description, Charge Notes, Issue Date, Site Name, Charge Amount, Amount Paid, Amount Due, and Satisfied Date (CSV format)
Inventory Due Date Listing Provides a list of staff with overdue items. The report includes Staff ID, First, Middle, Last, Staff Type, Status, Grade, Homeroom, Phone, E-mail, Product Name, Tag, Due Date, and Past Due (CSV format)
Staff Listing Provides a list of the staff members within a site (CSV format)
Charge Activity Listing Provides a list of the staff’s respective charges (satisfied or unsatisfied), and any charge payments (payment, void, or refund). The report includes Staff ID, Last Name, First Name, Middle Name, Staff Type, Status, Grade, Homeroom, Product, Tag, Charge Type, Description, Charge Notes, Issue Date, Site Name, Charge Amount, Activity Date, Activity Type, Activity Amount, Activity Notes, Activity Recorded By, and Satisfied Date (CSV format)
Staff Inventory Status Provides a list of staff members, items issued to them, and the respective details of those items within a site. The report includes Site Name, Staff ID, Last Name, First Name, Middle Name, Grade, Homeroom, Staff Type, Staff Status, Product, Model, Product Type, Suggested Price, Tag, Serial, Asset Type, Parent Tag, Tag Status, Status ID, Scan Date, and Status Notes (CSV format)
The grids is also available at the Site View where it will be automatically filtered to show only those staff members who are located at the corresponding site. *Results are dependent on how the Staff grid is filtered prior to selecting the report.

Staff Selection

Selecting a staff member allows a user to view details for the respective staff member.
Click each tab below to learn more about each option.

Staff Details

The "Details" tab displays each staff member's detailed information as imported into Asset Management from the student management system and/or as entered by the site user.

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Staff "Details" Tab  
Staff ID An alpha and/or numeric identification number
First First name of staff
Middle Middle name of staff
Last Last name of staff
Staff Type Applicable staff type association (e.g., office staff, etc.)
Grade Grade level the staff is associated
Homeroom Homeroom the staff is associated
Address 1 Address of staff
Address 2 Secondary address of staff
City City of staff
State State of staff
Zip Zip code of staff
Phone Phone number of staff
Staff E-Mail E-mail address of staff
Status Indicates the staff's status (e.g., Active, FMLA, Inactice, etc.)
Notes Displays any site user-created notes

Staff Inventory

The "Inventory" tab displays each staff's inventory quantities by item.

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Staff "Inventory" Tab  
Product Number An auto-generated field; however, the administrative administrator has the option to enter a unique product number
Product Name Name of the product
Tag Unique identifier affixed to each item (which could be a district asset tag and/or an Asset Management created tag number) and used to track individual items within Asset Management
Status Displays the status of any item currently issued to the staff (e.g. In Use, Lost, etc...)
Scan Date Displays the last modified date for the respective item
Issued From Name of the site that issued the product to the respective staff member.
2023-03-24_11-07-46.png  Quick Collect Under Actions, collects the item from the staff, returning it to the original source
2023-03-24_11-07-57.png  Product Distribution Receipt Under Actions, receipt listing items issued to or collected from a staff and includes the staff's digital signature (PDF format)
2023-03-24_11-08-18.png  Assess Charge Under Actions, allows the site user to assess a charge related to the item

Staff Charges

The "Charges" tab displays assessed charges the respective staff member. Charges are assessed when an item has been damaged and/or as a prerequisite before an item is issued.

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Staff "Charges" Tab  
Product Name Name of the product
Tag Unique identifier affixed to each item (which could be a district asset tag and/or an Asset Management created tag number) and used to track individual items within Asset Management
Charge Type Created by a district-level administrator to categorize charges and determine settings per charge type. A site user may or may not: change the price of a charge type, view percentages based on the product’s replacement price, or issue a charge type without an issued tag
Amount Displays the amount of the assessed charge (this may or may not be changed dependent on district level administrative settings)
Due Displays the remaining balance of the charge amount (a satisfied charge will display a zero balance)
Payments Displays the amount paid on the charge
Refunds Displays the amount refunded on the charge
Issued Date Displays the date the charge was issued to the staff member
Picture1.png New Charge Payment Under Actions, allows a site user to add a payment to the respective charge (partial or full payments)
Picture2.png  Refund Under Actions, allows a site user to refund part or all of a payment received for a respective charge
2023-03-24_11-07-57.png  Charge Receipt Under Actions, allows a site user to view/print the details of a charge, including information regarding the product, the charge type assigned, the status of the charge, and charge notes, and payment history

Staff Attachments

The "Attachments" tab displays documents attached to the staff account, e.g. the signed Distribution receipt.

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Staff "Attachments" Tab  
  Add Attachment Allow the addition of an attachment
  Delete Attachment Deletes the file attachment
File Name Name of the attached file
File Size Size of the attached file
Notes Allows the user to make notes pertaining to the attached file
Date Attached Date file was attached
Attached By User who attached the file