Frontline Inventory & Help Desk Management

Student Charge Receipt

Charges are assessed when an item has been damaged and/or as a prerequisite before an item is issued. Charge Types are created by the administrative administrator and all charges require the selection of an established Charge Type. The administrative administrator also determines if site level users can adjust the dollar amount required to satisfy a charge. Charges can be either unsatisfied or satisfied. 

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View Student Charge Receipt

The Charge Receipt provides, in PDF format, the information regarding the product, the charge type assigned, the status of the charge, any charge notes, and payment history, including who collected the payment and from which campus the payment was collected, for a particular student.

  1. Click on student.gif Students, located in the top navigation bar. 
  2. Filter for the respective student. 
  3. Click on the respective student's row. The grid expands displaying the Details, Inventory, Charges, and Attachments tabs. 
  4. Click on the Charges tab.

    StudentCharges.PNG
  5. Locate the item where the charge was assessed. 
  6. Click on Report.gif Charge Receipt, located in the respective charge's row under the Actions column. The receipt launches as a PDF. 
  7. Click on Close.png Close to close the Charge Receipt window. 

View Full Charge Receipt

The Full Charge Receipt provides, in PDF format, information regarding all items issued to the student, the charge types assigned, the charge dates, the charge amounts, any charge notes, and payment summary for each charge. The report also provides the total of all charges, total paid and total amount due.

  1. Click on student.gif Students, located on the top navigation bar. 
  2. Filter for the respective student. 
  3. Click on the respective student's row. The grid expands displaying the Details, Inventory, Charges, and Attachments tabs. 
  4. Click on the Charges tab. 

    StudentFullCharge.PNG
  5. Click on Please Select Charge Report drop-down menu, located above the blue grid header in the list of charges. 
  6. Select Full Charges Receipt under the --- PDF --- menu subcategory. The Full Charge Receipt Settings window opens. 
  7. Select Charge Date, Charge Amount, Charge Type, or Product Name from the Sort By drop-down menu.
           a. Charge Date is selected by default 
  8. Select Include Satisfied Charges to include satisfied charges on the receipt (optional). 
  9. Click on Go.gif GO. The receipt launches as a PDF.
  10. Click on Close.png Close to close the Full Charge Receipt Settings window. 

Full Charges Receipt sorts accordingly: 

  • Charge Date - sorts by the most recent date first
  • Charge Amount - sorts by the highest charge amount 
  • Charge Type - sorts alphabetically by type 
  • Product Name - sorts alphabetically by product, followed by non-products

If the Show Voids filter is selected, the Full Charges Receipt drop-down is hidden from user.