Frontline Inventory & Help Desk Management

Conduct a Site or District Initiated Audit

This article explains how to conduct an audit in Asset Management, including how audits work, how to scan and verify assets, how to handle misplaced or missing items, and how to initialize new inventory during an audit. Audits help school districts verify asset locations, improve inventory accuracy, and identify missing or untracked items across rooms, staff, and students.

  1. Navigation:
  2. Site/Warehouse View
  3. Audits

An audit allows a site to scan tags associated with a room, staff member, and/or student to quickly identify missing or misplaced items and validate inventory records.

How an Initiated Audit Works

When a district- or site-level audit is initialized, all assets are temporarily marked as “Missing” in their expected locations at the time of audit creation.

To complete the audit, site users open each audit location (room, staff, or student), 2023-03-16_13-26-00.png scan all tags found in that location, then proceed to the next location until all areas are scanned.

During the audit:

  • Verified – Tag is found in the expected location
  • Found – Tag belongs elsewhere but was located
  • Misplaced – Tag is in the wrong location
  • Missing – Tag was not scanned during the audit

Additional audit actions may include recording “Asset Condition,” initializing new inventory, and creating new products in the catalog.

Conduct an Audit

Audits with a status of “New” or “In Progress” appear in the audits.png “Audits” grid. Site users are responsible for conducting these audits.

  1. Click audits.png Audits and select View Site Audits.

audit page

This opens the “District Initiated Audits” page.

  1. Use the filters section to locate the audit by name, site, or date, or find it directly in the grid.

audit filters

  1. Click the audit row to open the “District Audit Details” window.
  2. Search for the room, staff member, or student.
  3. Click edit.png Edit to open the audit window.
  4. Scan or enter each tag in the Enter Tag field.
  5. (Optional) Select an Asset Condition.

Note: If a tag is scanned by mistake, you may click undo.png Undo within a limited time. If the icon is grayed out, the action is no longer available.

Room Audit Actions

When a scanned tag belongs to a different location type, such as staff or student, the system prompts for an action.

room audit actions

ActionDescription
Verify TagConfirms the tag belongs to its original assignment and should not be moved
Mark Tag as MisplacedFlags the tag for review during reconciliation
Update Tag LocationMoves the tag to the current room

update location

  1. Select Room in the “Transfer To” field.
  2. Select a status.
  3. (Optional) Add notes.
  4. Click Go.
  5. Click Complete Scan to finish the room audit.

Staff/Student Audit Actions

When a tag expected in a room is scanned for a staff member or student, select one of the following:

  • Mark Tag as Misplaced
  • Transfer to Staff or Student

transfer staff student

  1. Verify the destination location.
  2. Enter the staff/student ID.
  3. (Optional) Add notes.
  4. Click Go.
  5. Click Complete Scan to finish.

Initialize Room Inventory

If a scanned tag does not exist in the system, it can be added directly during the audit using Initialize Room Inventory.

tag not in system

  1. Click init.png Initialize Room Inventory.
  2. Enter or search for the Product Number.
  3. Select Funding Source and Status.
  4. Enter required custom fields.
  5. Enter or scan the Tag and Serial fields, if required.
  6. Click Save, then Done.

Initialize Staff Inventory

Use Initialize Inventory to Staff to add and assign a new asset directly to a staff member during an audit.

staff init

  1. Select Initialize Inventory to Staff.
  2. Enter product, funding source, and status.
  3. Enter tag and serial.
  4. Click Done.

Initialize Student Inventory

Use Initialize Inventory to Student to add and assign a new asset directly to a student during an audit.

student init

  1. Select Initialize Inventory to Student.
  2. Enter product, funding source, and status.
  3. Enter tag and serial.
  4. Click Done.

Create a New Product

If an item is not found in the catalog, users can create a new product during the audit.

  1. Click init.png Initialize Room Inventory.
  2. Click Add New Product.
  3. Enter required product details.
  4. Click save.png Save.