Edit Ticket Details

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Access a Ticket from GetHelp Dashboard or the Ticket drop down menu  
 

 
 

  1. Click Edit Details  to access the edit screen. 

 
 

  1. Edit or update fields  

  1. To remove the ticket click Remove . 

  1. Click Update  to save changes 


Best Practices: 

Edit Ticket Detail is the only place to remove a ticket 

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