Frontline Inventory & Help Desk Management

Adding/Editing Products in the Catalog

This article explains how to add, duplicate, and merge products in the Asset Management catalog. Products define each asset class by details such as product name, manufacturer, model, product type, and tracking settings. Maintaining accurate product records helps districts organize the product catalog, support consistent asset entry, and improve inventory reporting.

In Asset Management, a product is an item administrators add to the catalog during implementation or through manual entry. Each product record defines a class of asset, including its manufacturer and model, and makes that definition available throughout the application.

Steps: Adding a Product to the Catalog

VIDEO

Check out our related video -  Adding a Product to the Catalog (2:41) - as you review this topic.

  1. Navigation:
  2. Admin View
  3. Catalog
  1. Click catalog.png Catalog, located in the top navigation bar.
  2. Click add.png Add Record.
  3. Enter the product details. Fields shown in red are required.
    addproduct.png
    1. Product Number: Autogenerated by the system.
    2. Product Name: Enter a unique product name. A recommended naming standard is Manufacturer + Model, such as "Dell Latitude 3150."
    3. Manufacturer: Select the manufacturer from the drop-down list. This list comes from the “Manufacturers” table.
    4. Product Type: Select the product category from the drop-down list. This list comes from the “Product Type” table.
    5. Area: Select the area associated with the product, if your district uses this field.
    6. SKU: Enter the vendor or manufacturer SKU for this product.
    7. Model End-of-Life: Select the date or record that indicates when the manufacturer will no longer support this product with parts or service.
    8. Projected Life: Enter the expected lifespan of the product in whole years.
    9. Other #1, Other #2, and Other #3: Use these district-defined fields to track additional product details. For example, you might record a printer toner part number.
    10. Suggested Price: Enter an estimated value or replacement cost for the product. This can support budgeting and forecasting.
    11. Serial Required: Choose whether every asset for this product must include a serial number.
    12. Allow Untagged: Select this option if items of this product will be tracked by quantity instead of by individual asset tags. Untagged items can be used in site-to-site transfers, but they cannot be issued to a student or staff member or assigned to a room.
    13. Notes: Enter any information that helps define or manage this product.
    14. Image: Add an image associated with the product. Supported file types are .jpg, .jpeg, .gif, .png, and .bmp.
  4. Click save.png Add.

Duplicate Existing Products

Duplicating an existing product can save time when you need to create a similar product record. The duplicated product must have a different “Product Name” and “Product Number” from the original.

  1. Click catalog.png Catalog, located in the top navigation bar.
  2. Search for the product you want to duplicate.
  3. Click duplicate.png Duplicate in that product’s row.
  4. Update the Product Name so it is different from the original product.
  5. Review and update the remaining product details as needed. Required fields must be completed.
  6. Click save.png Save.

Merging Products

Merging products helps eliminate duplicate or incorrect product records in the catalog.

  1. Click catalog.png Catalog, located in the top navigation bar.
  2. Search for the product you want to merge.
  3. Click merge.png Merge in that product’s row. The “Merge Product” window opens.
  4. Enter the destination product number in the “Merge into Product Number” field. If you do not know the product number, use the search.png Search option.
  5. Click down.png Next. The “Product Name” field auto-populates.
  6. Click nextpage.jpeg Manage Custom Fields.
  7. If the original product includes custom fields, decide how those fields should be handled in the merged product.
    1. For custom fields you want to keep, select the corresponding Select Matching Custom Field(s).
    2. Select Remove Custom Field for fields you no longer need.
  8. Click nextpage.jpeg Final Confirmation.
  9. Click go.png Go.
  10. Type Merge in the Confirmation field.
  11. Click Confirm. The “Product Merge” window displays the message “Product Merge Complete!”
  12. Click OK to return to the “Catalog” grid.